Frequently Asked Questions

Are your products authentic?

Yes! All our products are 100% authentic Bandai Japanese editions. We do not sell fakes, proxies, or replicas. Every product comes sealed and directly sourced.

Do you only sell Japanese editions?

Yes, our specialty is official Japanese Bandai One Piece TCG products. This includes booster packs, boxes, anniversary sets, premium reprints, and rare parallels.

Who can shop at Grand Line TCG Vancouver?

We welcome both collectors and players! Whether you’re looking to build a powerful deck for competition or expand your collection with rare cards, we’ve got you covered.

Do you ship internationally?

Yes! We ship across Canada, the USA, and worldwide. Shipping costs are calculated at checkout based on your location.

How long does shipping take?

Orders are typically processed within 2–3 business days.

  • Canada & USA: Delivery within 5–10 business days
  • International Orders: Delivery within 10–20 business days (may vary by country)

What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and PayPal. We strive to make the checkout process as smooth as possible for your convenience.

Do you offer returns or exchanges?

Yes, we offer hassle-free returns within 14 days of delivery, provided the product is still sealed and in its original condition. Please contact us directly at grandlinetcgvancouver@gmail.com.

How do I contact customer support?

If you have any questions about our products, availability, or shipping options, you can reach us directly at grandlinetcgvancouver@gmail.com.

You can also connect with us through Instagram by clicking the icon on our website. Our team is here to help and usually responds within 24 hours.